Privacy Policy

“Your Privacy Matters — Privasi Anda Keutamaan Kami”

Effective Date: 3rd of July 2025

SenangInvois ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, billing information, company details.
Account Data: Login credentials, user preferences, subscription status.
Invoice Data: Customer names, invoice items, amounts, and tax information (for LHDN compliance).
Usage Data: IP address, browser type, device info, pages visited, time spent.
Communication Data: Messages, support chats, and emails.

2. How We Use Your Information

We use your data for purposes such as:

Creating and managing your account
Generating and storing e-Invoices
Submitting invoices to LHDN’s MyInvois system
Providing customer support
Sending service-related notices and updates
Improving our website and services
Fulfilling legal obligations under Malaysian law

3. Data Sharing & Disclosure

We do not sell your personal information.

However, we may share your data with:

LHDN (for e-Invoice submissions, if required by law)
Service providers (e.g., cloud hosting, payment gateways, email services)
Legal authorities (when required to comply with law or regulation)

4. Data Storage & Security

We store your data securely using reputable cloud infrastructure. We implement strong security measures (e.g., encryption, access controls) to prevent unauthorized access, disclosure, or misuse.

5. Your Rights

You have the right to:

Access or update your personal data
Request deletion of your account or data
Withdraw consent for certain data uses
Contact us with privacy concerns

To exercise these rights, contact us at [your email].

6. Cookies & Tracking

We use cookies and similar tracking technologies to improve your user experience. You may disable cookies in your browser settings, but this may affect how our services function.

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of third-party websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 [your email]
📍 SenangInvois, [Your Address], Sarawak, Malaysia